Resale & online marketplaces

Marketplace funds frozen or account closed? Get processing built for multi-seller platforms.

Marketplaces carry risk from both sides: buyers who dispute and sellers who don't deliver. Processors react by holding funds or closing accounts. We help marketplace operators find a structure that fits how money actually moves on their platform.

Reply within 24 hours. No obligation.

Why marketplace accounts get shut down

Two-sided risk

Buyer disputes and seller non-delivery both land on the platform's account.

Funds-flow questions

Who is the merchant, who receives funds and when? Unclear flows lead processors to pause or close.

Seller vetting and fraud

Weak seller onboarding increases counterfeit, stolen-card and non-delivery claims.

Rapid growth

A fast-growing marketplace can outrun a processor's risk limits and trigger reserves.

What stability looks like

Who we work with

Resale, peer-to-peer and niche marketplaces, including apparel, electronics and hobby verticals. Depending on how funds move, your model may need specific licences or a particular account structure. We'll tell you early if it does.

What we can and can’t do

We’d rather be straight with you now than disappoint you later.

We can

  • Review your business and tell you plainly whether it's a fit
  • Place you with acquiring banks that underwrite your category
  • Set up chargeback alerts and ratio monitoring from day one
  • Explain reserves, limits and timelines before you commit

We can’t

  • Release funds held by your current or former processor
  • Promise approval. Underwriting decisions are made by acquiring banks
  • Give legal advice

How the free Account Stability Review works

  1. Tell us about your business

    Two minutes. Name, company, website, and your current processor if you have one.

  2. We reply within 24 hours

    A person, not an autoresponder, replies and asks for a recent processing statement and a few details.

  3. You get a plain-English read

    Whether your business fits, what to expect on reserves and limits, and whether we’d recommend applying. If we’re not the right fit, we’ll say so.

Free Account Stability Review

Tell us what happened

We’ll reply within 24 hours. No obligation, and no credit check at this stage.


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Common questions

Do I need a money transmitter licence?

It depends on how funds flow and where you operate. We can't give legal advice, but the review surfaces the question early so you can get the right counsel before you apply.

Can you handle payouts to sellers?

Payout options depend on your structure. We cover what's possible once we understand how funds move.

What if my current processor still holds some of my funds?

We can't release held funds. We can help you plan a replacement account in parallel so sales keep going while that resolves.

Other situations we help with